Our process


Making it seamless - from start to finish

Customer satisfaction is our number one goal, it’s what we built our business on and what we pride ourselves in. We strive to have the best possible communication with our clients and build a relationship of trust and respect with one another.

From the very beginning, when we first talk with you on the phone, until the moment you’re looking at your newly finished flooring. We’ll keep you updated and aware of the process until the very end. We want to ensure that you’re enjoying your house as soon as possible.

Learn about different floor cuts.

5 quick steps


1. Phone consultation

Whether it’s for refinishing, restoration, or a completely new installation, the first step in the process is for us to talk on the phone about the project. We can then schedule an in-house consultation at your earliest convenience.

2. In-house consultation

Once it’s time for the in-house consultation, we can get to know the scope of the project much better and see how to best proceed forward. Once there’s an agreement, we can give you an estimate.

3. Schedule your project

After the estimate is accepted, we can draft up the contract and get your signature. After that, we’ll schedule the starting date for your project.

4. We get to work

We bring everything to the table. Our skills, state-of-the-art machines, and our pride in every worksite we visit. Our experts will begin to completely transform your flooring while keeping you informed every step of the way.

5. Enjoy your new floors

After everything is done on our end, we do a walkthrough of the entire worksite to make sure every inch of your floor is in pristine shape. We don’t cut corners and want to make sure you’re as happy and satisfied as can be by the time we leave your home.